We always recommend booking in advance to avoid disappointment.
Your reservation will be secured by credit card unless you are a
hotel guest or redeeming gift vouchers.
Arriving at least ten minutes early allows you to make the most
of your time with us. We do our best to conclude treatments gently
at the scheduled time. Afterwards, ensure you have enough time to
ground yourself and take full advantage of our relaxation room.
Cancellations / Rescheduling
If you are unable to attend your appointment please give us at
least 24 hours prior notice to avoid the full charge for unused spa
time. We'll be able to rebook you at no extra cost.
Health / Special Requests
Help us tailor your treatment by letting us know if you have any
special health considerations such as pregnancy. Our highly trained
therapists are there to provide the experience that suits your
A 15% surcharge will apply to any treatments on public
Harney and Sons Tea
Served in many of the world's finest culinary havens,
Harney and Sons offers the best in tea. And we offer
the best to you. A delicious, complimentary treat awaits each East
Day Spa guest.
Spa blissfully - be sure turn your phone off or set it to
As an essential ingredient of holistic therapy, we keep the air
in our spa absolutely smoke free.
We encourage you not to undermine the therapeutic value of your
treatment by consuming alcohol prior.
Make the most of your facial by shaving at least three hours
before your treatment.
Spa time is time out for you. For their health and safety,
children under the age of 6yrs are not permitted into treatment
rooms. Please arrange alternative care for your children away from
the spa while you and the other patrons take time out with us.
Possessions & Preparations
Let comfort prevail in your choice of attire. We do recommend
wearing a bathing costume for water treatments. Otherwise feel free
to wear your own underwear or we can provide you with a disposable
Your therapist will advise in advance, which items of attire are
best removed at certain stages of your treatment. You will be
carefully and discretely draped with towels to ensure your complete
privacy at all times.
Jewellery and other valuables will be left unattended. We
recommend keeping them at home to avoid misplacing, losing or
leaving them behind. We accept no responsibility for any lost
Our spa Concierge is there to look after you and assist with
your enquiries or special requests - be it assistance with parking,
catered lunches, or if you are planning a group function and wish
to design a customised spa package.
We accept all major credit cards, cash or eftpos.
For East Day Spa Auckland clients, valet parking is available at
the SKYCITY Grand Hotel (day use only) for $10.00. Validated
parking is not available.